Greater Sydney COVID-19 Update

The current restrictions in place for Greater Sydney relating to cleaning requirements are as follows

LGA’s of Concern:

Only prescribed work that is necessary or prescribed work in an outdoor area can be undertaken.

LocationLocal government areas of concern: Bayside, Blacktown, Burwood, Campbelltown, Canterbury-Bankstown, Cumberland, Fairfield, Georges River, Liverpool, Parramatta, Strathfield, and some suburbs of Penrith.
Work that is allowedOnly prescribed work that isnecessary indoors at a home where people are living, or in an outdoor area with no more than 5 workers at any one time.
Who can do the workIf you live in the local government areas of concern, you can only work in the local government area you live in.Workers who are from Greater Sydney but not from a local government area of concern outside the location of the home.Any workers from Regional NSW and affected areas of regional NSW. From 28 August, workers entering a local government area of concern to perform this work will need to register for travel.
Rules and restrictionsFollow the face mask rules.If you are doing prescribed work that is necessary, it is recommended that you follow the capacity limits.If you are doing prescribed work in an outdoor area, no more than 5 people can work in an outdoor area at the same time. 
Capacity limitsIf you are doing prescribed work that is necessary at a home, including a unit, it is strongly recommended that no more than 2 people are working in an indoor area at the same timea resident should stay in a separate indoor area to where the work is being carried out.

Greater Sydney:

All work, including prescribed work (renovations, repairs, maintenance and cleaning), is allowed to commence or continue provided you follow the rules.

LocationGreater Sydney including the Blue Mountains and Wollongong local government areas (outside of the local government areas of concern).
Work that is allowedAny work, including prescribed work at a home where people are living.
Who can do the workAny workers who live in or are temporarily staying in Greater Sydney (except workers who live in or are temporarily staying in a local government area of concern).Any workers from Regional NSW including affected areas of regional NSW.
Rules and restrictionsFollow the face mask rules.If you are doing prescribed work, you must follow the capacity limits.
Capacity limitsIf you are doing prescribed work at a home, you must ensure thatno more than 2 people are working in an indoor area at the same time;a resident must stay in a separate indoor area to where the work is being carried outno more than 5 people are working in an outdoor area at the same time.If you are doing prescribed work at a unit within a residential apartment building, you must ensure thatno more than 2 people are working inside a unit at the same timea resident should stay in a separate indoor area to where the work is being carried out in their unit andno more than 5 people are working in an outdoor area at the same time.Residents and workers in residential apartment buildings seeking to arrange access to perform prescribed work are strongly encouraged to contact their Owners Corporation or Strata Manager to check any additional rules which may apply to a particular residential apartment building for access.  Workers shouldminimise time spent in any indoor common property areas andwear a face mask at all times.

We look forward to seeing your all again. Please keep safe and healthy –  Jim’s Cleaning Group

Victoria COVID-19 Update

Victoria is currently in a state-wide lockdown. Cleaning is deemed an essential service and can continue in some circumstances.

Australia COVID-19 Update

We can assure you that all our franchisees are following strict health and safety procedures, wearing appropriate PPE, and following all government recommendations and advice. 

Steps we are taking to reduce the spread:

  • No active franchisee has traveled overseas in the last 14  days
  • Any franchisee displaying flu/cold-like symptoms are isolating/getting tested
  • Social distancing is being practised in and out of work hours
  • Appropriate PPE is worn during each service
  • High-risk equipment is being disinfected/replaced between services
  • High standards of hygiene are being practised both in and outside of work hours
  • COVID Safe plans in place for all

To book one of our disinfectant cleans, click on the attached links: House Disinfectant Clean or Bio/Car Disinfectant Clean

In these unprecedented times, I would like to reassure you that Jim’s Group is doing, and will continue to do, everything possible to protect our and clients and franchisees. 

Our aim is to ensure that Jim’s franchisees can continue in good health to visit your homes and workplaces, which is their livelihood, and to continue to service clients who may be needing our services more than ever.

All of our conferences have been cancelled or postponed until the crisis has passed. Franchisees will attend local meetings and training online, supported by trainers and their franchisors. 

Our policy, supported by the WHO and Australian Government recommendations, requires any franchisees who is in any way unwell or has been exposed to a person experiencing symptoms to stay home until fully recovered, at a minimum for 14 days.

In this case, all franchise fees will be suspended to reduce financial pressure. Our franchisees have already made the commitment to look after each other’s clients, should they not be able to attend themselves.

Franchisees working indoors may inquire as to your health to ensure that it is safe to come into your home. They will take extreme care inside clients’ houses, washing hands frequently, declining to shake hands and ensuring they don’t come into contact with surfaces unnecessarily.

Outside, franchisees will still avoid personal contact and stand at least a metre and a half away from a client. Franchisees will also avoid personal contact in non-work situations, and employ regular good personal hygiene. 

Our customer service centre staff are being set up to work from home if required, to continue to take your phone calls and process online bookings, ensuring no reduction in the high level of service we adhere to. 

Jim’s Group policies will be continually monitored and updated as the situation requires, and will be regularly reinforced by newsletters, meetings, and by the regular phone contact from Franchisors who are a key support for our system.

We encourage you to continue to call on and support your local Jim to ensure that you and your family are comfortable during the coming weeks. 

Jim Penman
CEO Jim’s Group & Founder

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